Last updated: June 7th, 2022
1. What Information Do We Collect About You?
The information we collect about you is the information that you provide to us, which may include the following categories:
2. How Do We Use Information About You?
We may use your information to provide our services and for related business activities, such as:
3. How Do We Share Information With Others?
We may share your information with companies that work for or provide services to us, only in the ways described below. We do not share your information for marketing purposes.
A. Affiliates and Subsidiaries
We may share your information with our subsidiaries and affiliated companies for business and operational purposes.
B. Service Providers
We may use your information to provide our services, to run our business (including for the purposes of internal business operations and analytics, and to provide, change, market, or optimize our services). We may use service providers to help assist us in the above. We may also share your information with service providers to perform services on our behalf such as:
C. For Corporate Transactions
D. For Legal Obligations/Safety
We may be required by law to comply with a valid legal process, such as a subpoena, court order, or search warrant, or where there is a lawful request, to disclose your information without your consent or notice. We may also be required to disclose your information to a third party or governmental entity in response to a court order. We may disclose your information to protect the security of our services, servers, network systems, and databases.
E. To Enforce Legal Rights
We may also share your information to protect our customers, employees, or property; in emergency situations; to investigate, prevent, or take other action regarding suspected illegal activity, fraud, or other wrongdoing; and to enforce our rights under our terms of service and policies, in court or elsewhere.
4. What Choices Do You Have?
A. Cookies and Do Not Track
We do not place cookies or other similar technologies on your browser when you visit or use our services. At this time, we do not respond to browser “Do Not Track” signals.
5. Additional Privacy Disclosures
A. European Union Visitors
Please do not use the Services if you are not a resident of the United States. Use by visitors from the European Economic Area, or EEA, is prohibited.
6. Children’s Privacy
We respect the privacy of parents and children and are committed to complying with the Children’s Online Privacy Protection Act (“COPPA”). For that reason, we do not knowingly collect personal information from individuals under the age of 13 and we do not direct our services to individuals under the age of 13.
Our services are only for users of the age of 18 or older. If you are under the age of 18, please do not attempt to register with us or provide any personal information about yourself to us at any time for our services.
7. How Do We Protect Your Information?
We take information security seriously. We use commercially reasonable efforts to prevent unauthorized third-party access to your information. However, we cannot guarantee that these practices will prevent every unauthorized attempt to access, use, or disclosure of your information. Please note that we cannot ensure or warrant the security of any information you transmit to us over the internet or other electronic means. You use our services and provide us with your information at your own risk, and we accept no liability for unintentional disclosure.
8. What About Changes to This Notice?
9. Who Can You Contact With Questions or Concerns?
GoodRx Helps. 2701 Olympic Blvd. West Building Suite 200, Santa Monica, CA 90404
Last updated: March 14th, 2022 (“Effective Date”)
At Collection Notice
Categories of Personal Information We Collect
We collect the following categories of personal information that are listed in the CCPA law:
The Business or Commercial Purposes for Which We Use Your Personal Information.
We use your personal information in order to provide our services (including providing customer service, processing or fulfilling orders and transactions, verifying customer information), to run our business (including for internal research for technological development and demonstration, activities to verify or maintain the quality of the services or improving, upgrading or enhancing our services, debugging to identify and repair errors that impair existing intended functionality, internal business operations, analytics, and to provide, develop, change, market, or optimize our services and products), to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity, debugging to identify and repair errors that impair existing intended functionality.
Your Right to Opt Out of “Sales” of Personal Information.
The CCPA gives you the right to opt out of “sales” of your personal information, which the CCPA defines broadly to include not only traditional selling of data, but also data sharing arrangements where the recipient can use the personal information that they receive for the recipient’s own business purposes.
We do not sell or share your personal information under these circumstances.
Categories of Personal Information Collected and Disclosed.
In this section we describe generally how we have collected and disclosed personal information about consumers in our role as a business over the previous twelve (12) months.
Categories of Personal Information We Collect.
We collect the following categories of personal information through our services that are listed in the CCPA in the prior twelve (12) months: identifiers; household information, healthcare clinic information.
Sources of Personal Information.
Categories of Personal Information We “Sell”.
The CCPA defines “sales” broadly to include not only traditional selling of data, but also data many sharing arrangements where the recipient can use the personal information that they receive for the recipient’s own business purposes. We do not sell or share your personal information under these circumstances.
Categories of Personal Information Disclosed for a Business Purpose.
The categories of personal information that we have disclosed for a business purpose in the prior twelve (12) months include: identifiers; household information, healthcare clinic information.
Your Consumer Rights Under the CCPA
Right to Request Disclosure.
You have the right to request, free of charge, that we disclose information about our collection and use of your personal information over the past twelve (12) months, including:
For more information on how to request information about our collection, use, and disclosure of your personal information, please see the Submitting CCPA Requests to Us section below.
Right to Request Deletion.
You have the right to request the deletion of your personal information that we collected. For more information on how to request deletion, please see the Submitting CCPA Requests to Us section below. Once we receive your request and verify your identity, we will review your request to see if an exception allowing us to retain the information applies. We will delete or de-identify personal information not subject to an applicable exception from our records and will direct our service providers to take similar action.
Right to Request Opt-Out of the Sale of Your Personal Information.
You have the right to direct us to not sell your personal information at any time. To reiterate, we do not sell or share your personal information.
Right of Non-Discrimination.
You have the right to be free from discriminatory adverse treatment for exercising these rights. We will not discriminate against you for exercising any of your CCPA rights.
Submitting CCPA Requests to Us
Requests to Know or Delete.
To exercise your rights to know or delete described above, you may submit a request by contacting us by at firstname.lastname@example.org. You can also have an authorized agent make a request at email@example.com.
Verification of Requests
Only you, or an individual legally authorized to act on your behalf, may make a request to know or delete your personal information. You may only submit a request to know twice within a 12-month period. Your request to know or delete must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or that the requestor is your authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We may request information from you in order to verify your identity. Additionally, we may require that authorized agents provide proof of their authorization. We cannot respond to your request or provide you with personal information if we are unable to verify your identity, your authority to make a request on behalf of another person, or if we cannot confirm that the personal information relates to you. In general, we will verify your request and your identity by matching the information you provided with the information we have in our records. We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.
Changes to This CCPA Notice